{"id":1863,"date":"2025-07-17T11:39:09","date_gmt":"2025-07-17T09:39:09","guid":{"rendered":"https:\/\/residenceledune.promoservicebeta.com\/faq\/"},"modified":"2025-07-31T12:03:49","modified_gmt":"2025-07-31T10:03:49","slug":"faq","status":"publish","type":"page","link":"https:\/\/residenceledune.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t
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[booking-form]\n <\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Home<\/a><\/span><\/span><\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Wi-Fi<\/h3>
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\n HOW CAN I ACCESS THE INTERNET?<\/span>\n <\/path><\/path><\/svg><\/span> \n <\/div>\n
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Wi-Fi is free for our guests. Please contact the Reception Office to get the password.<\/p>\n <\/div>\n <\/div>\n\n <\/div><\/div>

SUPERMARKET<\/h3>
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\n WHAT TIME DOES THE SUPERMARKET OPEN?<\/span>\n <\/path><\/path><\/svg><\/span> \n <\/div>\n
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The supermarket is open from 8:00 am to 12:30 pm and from 4:00 pm to 7:30 pm. During low season, from 8:00 am to 12:00 pm and from 4:00 pm to 6:30 pm.<\/p>\n <\/div>\n <\/div>\n\n <\/div><\/div>

RESTAURANT<\/h3>
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\n WHAT TIME DOES THE RESTAURANT OPEN?<\/span>\n <\/path><\/path><\/svg><\/span> \n <\/div>\n
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The restaurant is open from May 1st to September 25th from 9:00 am to 10:30 pm. The kitchen is open from 12:00 pm to 2:30 pm and from 6:00 pm to 9:00 pm, and the pizzeria from 12:00 pm to 3:00 pm and from 6:00 pm to 10:00 pm.<\/p>\n <\/div>\n <\/div>\n\n <\/div><\/div>

SWIMMING POOL<\/h3>
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\n WHAT TIME DOES THE POOL OPEN?<\/span>\n <\/path><\/path><\/svg><\/span> \n <\/div>\n
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The pool is open every day from 10:00 am to 1:00 pm and from 3:00 pm to 7:00 pm, weather permitting.<\/p>\n <\/div>\n <\/div>\n\n <\/div><\/div>

PARKING<\/h3>
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\n IS THERE PARKING FOR THE CAR?<\/span>\n <\/path><\/path><\/svg><\/span> \n <\/div>\n
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Each housing unit has a parking space for one car or motorbike in the underground garage. The parking spot number matches the accommodation number.<\/p>\n <\/div>\n <\/div>\n\n <\/div><\/div>

PAYMENTS<\/h3>
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\n WHERE CAN WE PAY THE BALANCE OF OUR STAY?<\/span>\n <\/path><\/path><\/svg><\/span> \n <\/div>\n
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The balance of your stay can be settled by the day after arrival during the current Cash Office hours (09:00 - 11:00 \/ 16:00 - 18:00).<\/p>\n <\/div>\n <\/div>\n\n \n

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\n WHEN CAN WE PAY?<\/span>\n <\/path><\/path><\/svg><\/span> \n <\/div>\n
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The balance of the holiday can be paid by the day after arrival during the current Cash Office hours (09:00 - 11:00 \/ 16:00 - 18:00).<\/p>\n <\/div>\n <\/div>\n\n \n

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\n HOW CAN WE PAY?<\/span>\n <\/path><\/path><\/svg><\/span> \n <\/div>\n
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Payments are accepted in cash, by credit card (VISA, MASTERCARD, EC\/BANCOMAT, MAESTRO), and by bank transfer in advance. No bank cheques accepted.<\/p>\n <\/div>\n <\/div>\n\n <\/div><\/div>

ACCOMMODATION FEATURES<\/h3>
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\n ARE BED LINEN AND TOWELS INCLUDED?<\/span>\n <\/path><\/path><\/svg><\/span> \n <\/div>\n
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Bed linen, towels, tea towels, high chairs and baby cots can be rented.<\/p>\n <\/div>\n <\/div>\n\n <\/div><\/div>

CONTACTS<\/h3>
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\n WHO CAN I CONTACT TO SPEAK WITH AN OPERATOR?<\/span>\n <\/path><\/path><\/svg><\/span> \n <\/div>\n
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For any information or clarification, you can contact the following: Tel (+39) 041 53 70 044 - E-mail booking@residenceledune.it<\/p>\n <\/div>\n <\/div>\n\n <\/div><\/div>

CHECK-OUT<\/h3>
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\n WHAT TIME CAN WE RETURN THE KEYS?<\/span>\n <\/path><\/path><\/svg><\/span> \n <\/div>\n
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Key return is possible from 7:00 am to 9:00 am on the day of departure.<\/p>\n <\/div>\n <\/div>\n\n \n

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\n WHAT TIME DO WE HAVE TO VACATE THE ACCOMMODATION?<\/span>\n <\/path><\/path><\/svg><\/span> \n <\/div>\n
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The accommodation must be left in good condition with no damage or missing items. by 9:00 am on the day of departure.<\/p>\n <\/div>\n <\/div>\n\n <\/div><\/div>

CHECK-IN<\/h3>
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\n FROM WHAT TIME DO YOU DELIVER THE ACCOMMODATION?<\/span>\n <\/path><\/path><\/svg><\/span> \n <\/div>\n
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If the accommodation is already available when you arrive, it will be handed over as soon as we complete the check-in. otherwise, the latest delivery time is scheduled for 6:00 pm.<\/p>\n <\/div>\n <\/div>\n\n \n

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\n WHAT TIME CAN WE ARRIVE?<\/span>\n <\/path><\/path><\/svg><\/span> \n <\/div>\n
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Registration at the reception is possible during the same hours (10:00\u201313:00 and 15:00\u201321:00)<\/p>\n <\/div>\n <\/div>\n\n <\/div><\/div>

ANIMALS<\/h3>
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\n ARE ANIMALS ALLOWED IN THE RESIDENCE?<\/span>\n <\/path><\/path><\/svg><\/span> \n <\/div>\n
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Animals of any type or size are not allowed inside the accommodations. Le Dune cannot accommodate any crew that shows up with an animal in tow.<\/p>\n <\/div>\n <\/div>\n\n <\/div><\/div><\/div>\n\n\n